---
title: Dashboard Components
description: This article goes over the different metrics and charts found within the lead management dash
---
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# Dashboard Components
### **Key Metrics**
**The top of the Lead Management Dashboard features five key metrics that provide a quick snapshot of Lead activity. These figures offer a high-level view of volume, Lead source, status, and follow-up progress to help users stay on top of Lead management at a glance.**
****
**Total Leads**
- **The total number of Leads received from both Lead forms and Referrals. This count includes all Leads, regardless of whether they have already been actioned.**
**Leads from Forms**
- **The total number of Leads received through Lead forms. This includes both new and already actioned Leads from forms.**
**Leads from Referrals**
- **The total number of Leads received through Referrals from other Awardees. This includes both new and already actioned Leads from Referrals.**
**Total Leads Overdue**
- **The number of Leads that are currently flagged as overdue. These are Leads that have not yet been actioned and currently carry an "Overdue" badge. The time frame for when a Lead becomes overdue is configured in the Lead Management settings in the Awardee Hub. Once a Lead has been actioned, it is removed from this count.**
**Leads Who Received TA**
- **The number of Leads, from either forms or Referrals, that have received a verified / recorded business advising session. This metric is calculated based on submitted Startup Space session data and is not tied to the "Accept" action in the Lead Management Table.**
### **Lead Status Breakdown**
This bar graph displays the distribution of Leads by status:
- Pending
- Contacted
- Referred
- Accepted
- Declined
The chart reflects only the Leads associated with your Awardee Hub and will update based on the selected timeframe. It provides a clear snapshot of how your Leads are progressing through the pipeline, helping you track engagement and follow-up activity.
### Average Hours Spent in Pending / Contacted & Days to Receive TA
This metric shows the average number of hours Leads spend in the Pending / Contacted status and the average days to receive TA. It reflects the time Leads remained in this stage, regardless of whether they have progressed further to a different status, helping to evaluate response and engagement timelines.
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