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How do I set up and use coworking tools?

Startup Space's coworking feature allows you to manage and book conference rooms, desks, and other spaces within your community. It can be integrated with other tools to send invoices and charge for one-off purchases.

Important Note: If you plan to charge for memberships or bookings, contact your client success manager to complete the necessary paperwork for receiving payouts through the platform.

Setting Up Coworking Spaces

Accessing Coworking Settings

  1. Sign into your Startup Space account.
  2. Ensure your location and hub are correct on the home page.
  3. From the left side menu, click "Coworking Space," then "Manage Rooms."
  4. Select "Coworking Settings" from the top right.

Coworking Settings Options

  1. Coworking Users Access: Choose between 'Only coworking users can book' or 'All users of hub can book'.
  2. Coworking Security Staffing Fee: Set additional charges for bookings outside standard business hours.
  3. Coworking Cancellation Fee: Set a percentage fee for booking cancellations.
  4. Floor Plan Image: Upload an image of the floor plan (visible in the app only).
  5. Booking Notifications: Choose to receive notifications for free bookings, paid bookings, or both.
  6. Coworking Booking Footer/Header Mail Content: Customize email confirmation content.

Creating a Room

  1. Click "Add Room" from the upper right corner.
  2. Fill out the room details:
    1. Upload room image and location map
    2. Enter room name and description
    3. Set booking approval type (Auto or Manual)
    4. Configure buffer time, availability (hourly/daily), pricing, capacity, and terms
    5. Set discounts and visibility by membership type
  3. Click "Create Room" to finish.

Managing Rooms

After creating rooms, you can:

  1. Deactivate: Hide the room from the booking portal.
  2. Edit: Update room settings or details.
  3. Delete: Permanently remove the room.

Granting User Access

If you've set "Only coworking users can book:"

  1. Go to "Members" > "Manage Users."
  2. Find the user and check the "Coworking" checkbox.
  3. Confirm by checking "Coworking Space" > "Manage Users."

Booking a Coworking Space

Web Interface

  1. Navigate to "Coworking Space" > "Booking."
  2. Click and drag over the desired time and room.

coworking1

coworking2

Mobile App

  1. Open the app menu and select "Coworking."
  2. Choose a room and select the desired time frame.

Cancelling a Booking

  1. Go to "Coworking Space" > "Booking History."
  2. Find the booking and click the cancel button.
  3. Provide a reason if necessary and confirm.

For further assistance, please reach out to helpdesk@startupspace.app