Managing CRM and Mapping Surveys in Startup Space
This tutorial walks you through the steps to manage CRM fields and map survey data to the CRM system in Startup Space.
-
Select the Members dropdown menu and choose CRM Settings.

-
View the existing CRM fields (highlighted in green box), which can be moved, edited, or deleted using the icons provided (highlighted in red boxes).

-
To add a new field:
-
Click Add New.

-
Enter a title and select whether it will be a dropdown or a textbox field.

-
Click Add.

-
-
For dropdown CRM fields, click the Add button next to the field to add options.

-
Use the plus (+) button to add multiple options.

-
After entering all options, click Save.

-
-
To map survey data to the CRM:
-
Click the My Community dropdown and select Surveys V2.

-
Click Create Blank Survey to add a new form, then add a question.

-
Go through the necessary fields as you would normally do in creating the survey.

-
Scroll down to the Designer section and Add Question.

-
Type in your question and choose single line input for textbox CRM fields.

-
Go to the General tab (highlighted in green box), find the CRM Field Mapping dropdown, and choose the appropriate CRM field to map.

-
-
For dropdown question, choose dropdown.

-
Go to the General tab, find the Load CRM Options dropdown, and select the field you'd like to map.

-
-
Watch the tutorial video here: CRM and Surveys Mapping